Outage in Sonos

Deezer - Adding Account Issue

Resolved Major

August 13, 2026 - Started 4 days ago - Lasted about 15 hours
Official incident page

Incident Report

Summary AI Generated

Sonos experienced a major issue preventing users from signing in to their Deezer accounts on the platform. The problem affected Deezer integration on Sonos and lasted approximately 15 hours while Sonos worked with Deezer to identify a fix. The incident was fully resolved on August 14, 2026.

We've identified a problem with Deezer on Sonos and are working with them on a fix. You may not be able to sign in to your Deezer account on Sonos until it’s resolved.

Components affected

Sonos Deezer

Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 08/14/2026 09:23AM

This incident has been resolved.

IDENTIFIED 4 days ago - at 08/13/2026 06:15PM

We've identified a problem with Deezer on Sonos and are working with them on a fix. You may not be able to sign in to your Deezer account on Sonos until it’s resolved.

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