Major
February 20, 2026
February 2026: Google Voice Assistant - Playback failures and difficulty adding account
Detected
Feb 20, 2026 5:46 PM EST
·
Resolved
Mar 2, 2026 12:01 PM EST
·
Duration
10 days
Sonos experienced a major outage with Google Voice Assistant integration lasting 234.3 hours, preventing users from initiating playback and adding or reauthorizing their Google accounts. The company provided troubleshooting steps via their support documentation to help users resolve the issues. The incident was classified as resolved with monitoring status.