Sorry Outage History

A minor service incident affected the Sorry platform for 40 minutes, causing incorrect subscriber counts to display for pages within collections. The issue has been resolved and subscriber counts are now displaying accurately. The incident was classified as minor, indicating limited impact on core platform functionality.

A minor service incident occurred with the Sorry service related to template organization functionality when importing from Atlassian. The issue affected users' ability to properly organize templates during the import process. The incident was resolved after 40 minutes of downtime.

A minor service incident occurred with Atlassian Statuspage Import functionality, lasting 40 minutes. The issue involved error messaging that required improvement to provide better user feedback. The incident was resolved by implementing enhanced error messages for the import feature.

A minor service incident occurred lasting 40 minutes related to handling notices with deleted impact times. The incident involved groundwork being implemented for a fix to address issues when removing these notices. The incident has been resolved.

A minor service incident affected the ability to delete incidents, causing intermittent errors for users attempting this action. The issue impacted the incident management functionality within the Sorry service. The problem was resolved after 40 minutes, restoring normal deletion capabilities.

A minor authentication issue affected Magic Link functionality for 40 minutes. The problem has been resolved and Magic Link authentication is now working normally.

A minor service incident occurred related to HSTS (HTTP Strict Transport Security) configuration changes that lasted 40 minutes. The incident affected the "Sorry" service with configuration-related issues. The issue was resolved after the 40-minute duration, though specific resolution details were not documented.

A minor service incident occurred with the "Sorry" service related to safer deletion functionality for status pages, lasting 40 minutes. The incident affected status page deletion operations. The issue was resolved after 40 minutes of downtime.

A minor service incident occurred with the "Sorry" service related to dismissing setup tasks permanently, lasting 40 minutes. The incident has been resolved, though specific details about the affected functionality and resolution method were not detailed in the incident report.

A minor service incident occurred with the "Sorry" service related to a new Activity Summary feature in the dashboard. The incident lasted 40 minutes before being resolved. No specific details about the nature of the problem or affected functionality were provided in the incident report.