Soundtrack Your Brand Outage History

Soundtrack Your Brand experienced a partial outage that prevented users from accessing the website, mobile app, and customer support channels. The incident affected multiple core services across the platform. The outage was resolved after 17 minutes of downtime.

Soundtrack Your Brand experienced a partial service outage that prevented users from accessing the website, mobile app, and customer support channels. The incident lasted approximately 15 minutes before being resolved. The outage was classified as a minor incident affecting some platform services.

Soundtrack Your Brand experienced a partial outage that prevented users from accessing the website, mobile app, and customer support channels. The incident lasted 55 minutes, during which users encountered difficulties accessing any part of the platform. The service was fully restored and the issue was resolved.

Soundtrack Your Brand experienced a partial outage affecting playback services in the Americas, with users unable to access the platform through iOS apps, SONOS devices, website, and customer support channels. The incident lasted 25 minutes before a fix was deployed and service was fully restored. Users experienced difficulties accessing any part of the platform during the outage period.

Soundtrack Your Brand experienced a partial outage that prevented users from accessing the website, mobile app, and customer support channels. The service disruption lasted 29 minutes before being resolved. The incident progressed through investigation and monitoring phases before full resolution was confirmed.

Soundtrack Your Brand experienced a 7.4-hour major outage caused by a third-party hosting provider issue, affecting access to their website, app, and customer support channels. Users experienced difficulties updating to new schedules or playlists, though previously cached music continued to work. The incident was resolved through backend configuration changes, but some devices required re-pairing afterward.

Soundtrack Your Brand experienced web page loading errors that affected some users' ability to browse their website and app for 16 minutes. The incident caused limited functionality across the platform, preventing normal browsing activities. The team deployed a fix and monitored the situation before fully resolving the issue.