Outage in Spiceworks

Cloud Inventory - New agent installs not shown on dashboard

Resolved Minor
November 15, 2022 - Started almost 3 years ago - Lasted 1 day
Official incident page

Incident Report

We're investigating reports of new agent installations not being shown in the inventory dashboard, despite appearing to have registered successfully.
Components affected
Spiceworks Inventory Online

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/16/2022 08:54PM

Further fixes have been rolled out and the backlog of new agents to register has caught up. Going forward, you should see registration of new agents within minutes. We will continue to monitor to ensure the service remains stable.

INVESTIGATING almost 3 years ago - at 11/16/2022 03:02PM

Issues with new device registration is still occurring. The development team are looking into other factors that can cause this. If you're deploying agents, there won't be a need to re-deploy when this issue is solved.

MONITORING almost 3 years ago - at 11/15/2022 09:29PM

The issue has been identified and a fix is being deployed. We estimate normal reporting/registration of agents will occur over the next 2 hours and we will continue to monitor performance.

If you are still seeing issues after that time, please get in touch at support@spiceworks.com

INVESTIGATING almost 3 years ago - at 11/15/2022 03:25PM

We're investigating reports of new agent installations not being shown in the inventory dashboard, despite appearing to have registered successfully.

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