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Outage in Spiceworks

Spiceworks Community - High Latency/Site Inaccessible

Resolved Major
August 26, 2023 - Started over 2 years ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Spiceworks Community

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/26/2023 10:08PM

There have been no further issues and the site has been responsive and stable following the mentioned partial outage time period.

MONITORING over 2 years ago - at 08/26/2023 05:35PM

During the time period Aug 26, 2023 09:00 - 11:00 CDT (14:00-16:00 UTC) the Community experienced periods of partial outage resulting in the inability to load pages consistently for all visitors. During this time period inbound automated traffic was generating unusually high load in specific areas of the Community service, resulting in these periods of unavailability. Mitigations have been implemented. We will be monitoring to ensure stability.

IDENTIFIED over 2 years ago - at 08/26/2023 04:11PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 08/26/2023 03:27PM

We are currently investigating this issue.

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