Outage in SpotOn

Support Phone Lines are down - please use email

Resolved Major

September 05, 2025 - Started 8 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are experiencing an outage with our Telecom provider and unable to provide phone support. Please email support@spoton.com for any inquiries/issues or access our live chat on spoton.com. Our teams are working on a resolution. Please check our status page for updates

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 09/06/2025 12:26AM

This issue has been resolved and you can resume using the support lines. Thank you for your patience!

MONITORING 8 months ago - at 09/05/2025 09:01PM

Our phone lines are beginning to recover as our telecom provider is coming back in service. If you are still unable to reach support via phone, please use our email support@spoton.com. Will provide update when we are fully resolved.

INVESTIGATING 8 months ago - at 09/05/2025 07:47PM

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