Outage in SpotOn
Support Phone Lines are down - please use email
Resolved MajorIncident Report
We continue to experience an outage with our 3rd party telecom provider and are unable to take calls at this time. We sincerely apologize for any disruption this may cause to your operations.
For immediate assistance, please reach us through one of the following channels:
Via Email at support@spoton.com
Via Live Chat, Visit spoton.com and look for the chat icon at the bottom of the landing page
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 10/20/2025 11:03PM
This incident has been resolved and the phone lines are working as expected.
INVESTIGATING
12 days ago - at 10/20/2025 08:12PM
We are continuing to investigate this issue.
INVESTIGATING
12 days ago - at 10/20/2025 08:11PM
We continue to experience an outage with our 3rd party telecom provider and are unable to take calls at this time. We sincerely apologize for any disruption this may cause to your operations.
For immediate assistance, please reach us through one of the following channels:
Via Email at support@spoton.com
Via Live Chat, Visit spoton.com and look for the chat icon at the bottom of the landing page
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