Outage in Sprinklr

Scheduled SFTP Server Maintenance – 14th June 2025

Resolved Minor

June 13, 2025 - Started 10 months ago - Lasted about 6 hours
Official incident page

Incident Report

Hi Team, We will be performing scheduled infrastructure patching on our SFTP servers in the production environment. Maintenance Window: Date: Saturday, 14th June 2025 Time: 8 AM IST to 11 AM IST During this window, SFTP services may experience brief disruptions or slower response times during this transition. We appreciate your understanding and patience. If you have any questions or need assistance, please feel free to reach out to our support team.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/14/2025 07:32AM

This is to inform you that the scheduled infrastructure patching on our SFTP servers in the production environment has been successfully completed. During the maintenance window, SFTP services may have been temporarily unavailable.

We are pleased to confirm that all services are now fully operational. Should you have any questions or require further assistance, please don’t hesitate to contact us.

Thank you for your understanding and continued support.

IDENTIFIED 10 months ago - at 06/14/2025 02:20AM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 months ago - at 06/14/2025 01:13AM

Hi Team,
We will be performing scheduled infrastructure patching on our SFTP servers in the production environment.
Maintenance Window:
Date: Saturday, 14th June 2025
Time: 8 AM IST to 11 AM IST
During this window, SFTP services may experience brief disruptions or slower response times during this transition.
We appreciate your understanding and patience. If you have any questions or need assistance, please feel free to reach out to our support team.

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