Outage in Sprinklr

Prod3- URL Service Issue in Prod3

Resolved Minor

April 01, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

Hi Team, We’d like to inform you that an issue has been observed with the URL services in Prod3, which may result in errors while loading URLs. we recommend performing a hard refresh, clearing browser cookies, or re-logging into the platform. Our team is actively investigating this with high priority to identify the root cause and restore full functionality as soon as possible. We’ll keep you posted with further updates as we make progress. Thank you for your understanding and support.

Components affected

Sprinklr EMEA (Prod3)

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 04/01/2026 08:07AM

We’re happy to inform you that the issue observed with the URL services in Prod3 has been successfully resolved, and services are now functioning as expected.
Thank you for your patience and cooperation. Please let us know if you experience any further issues.

IDENTIFIED about 1 month ago - at 04/01/2026 07:32AM

Hi Team,
We’d like to inform you that an issue has been observed with the URL services in Prod3, which may result in errors while loading URLs. we recommend performing a hard refresh, clearing browser cookies, or re-logging into the platform.

Our team is actively investigating this with high priority to identify the root cause and restore full functionality as soon as possible.

We’ll keep you posted with further updates as we make progress. Thank you for your understanding and support.

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