Outage in Sprinklr
Prod19 - Increase in Webhook Activity
Resolved MinorIncident Report
Hi Team
We would like to inform you that we are currently observing an increase in webhook activity along with intermittent API failures on prod19.
Our engineering team is actively investigating the issue to determine the root cause. We will continue to monitor the situation closely and provide updates as more information becomes available. We appreciate your patience and understanding.
Components affected
Sprinklr EMEA (Prod19)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 05/06/2026 11:29AM
Hi Team,
We would like to inform you that the issue has now been resolved.
The increase in webhook activity along with intermittent API failures on prod19 has been addressed, and the system is now stable. Our engineering team has implemented the necessary fixes and will continue to monitor closely to ensure continued stability.
Thank you for your patience and understanding.
IDENTIFIED
about 7 hours ago - at 05/06/2026 10:49AM
Hi Team
We would like to inform you that we are currently observing an increase in webhook activity along with intermittent API failures on prod19.
Our engineering team is actively investigating the issue to determine the root cause. We will continue to monitor the situation closely and provide updates as more information becomes available. We appreciate your patience and understanding.
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