Outage in Sprinklr
Twitter API Disruption Due to High Traffic
Resolved MinorIncident Report
We are currently observing increased traffic on Twitter, which may result in the following message for some users:
"We are currently experiencing a disruption with this channel API. Please re-try in a few minutes. If this error persists, please contact support@sprinklr.com"
This indicates that the service is temporarily handling a high volume of requests. Users may experience delays or intermittent access. We recommend retrying after a short period.
We are monitoring the situation and will provide updates as needed.
Thank you.
Components affected
Sprinklr America (Prod2) Sprinklr America (Prod) Sprinklr America (Prod6) Sprinklr America (Prod8) Sprinklr EMEA (Prod3) Sprinklr EMEA (Prod5) Sprinklr EMEA (Prod15) Sprinklr EMEA (Prod16) Sprinklr EMEA (Prod17) Sprinklr EMEA (Prod18) Sprinklr APAC (Prod4) Sprinklr APAC (Prod11) Sprinklr EMEA (Prod19) Sprinklr America (Prod12)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 04/27/2026 02:37PM
The increased traffic on Twitter that was causing intermittent API errors has now subsided. All services are operating normally.
Thank you for your patience.
MONITORING
16 days ago - at 04/20/2026 06:03PM
We are currently observing increased traffic on Twitter, which may result in the following message for some users:
"We are currently experiencing a disruption with this channel API. Please re-try in a few minutes. If this error persists, please contact support@sprinklr.com"
This indicates that the service is temporarily handling a high volume of requests. Users may experience delays or intermittent access. We recommend retrying after a short period.
We are monitoring the situation and will provide updates as needed.
Thank you.
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