Outage in Sprinklr

URL Shortener - Scheduled Maintenance on 17th May 2025

Resolved Minor

May 15, 2025 - Started 11 months ago - Lasted 2 days
Official incident page

Incident Report

Hi Team We would like to inform you that a scheduled infrastructure maintenance activity will be performed on our URL shortener tool from 8:00 AM to 10:00 AM IST on 17th May 2025. We do not anticipate any impact during this period but will be closely monitoring the upgrade process to ensure service continuity. However, should you experience any issues, please feel free to reach out to us at support@sprinklr.com. Thank you for your understanding and continued support.

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/17/2025 08:08AM

Hi Team,

The planned maintenance activity has been completed successfully without any impact on services.

However, if you experience any issues, please feel free to reach out to us at support@sprinklr.com.

Thank you for your understanding and continued support.

INVESTIGATING 11 months ago - at 05/17/2025 02:11AM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 05/15/2025 11:09AM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 05/15/2025 11:07AM

Hi Team
We would like to inform you that a scheduled infrastructure maintenance activity will be performed on our URL shortener tool from 8:00 AM to 10:00 AM IST on 17th May 2025.
We do not anticipate any impact during this period but will be closely monitoring the upgrade process to ensure service continuity. However, should you experience any issues, please feel free to reach out to us at support@sprinklr.com.
Thank you for your understanding and continued support.

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