Outage in Sprinklr

Prod: Dashboards displaying reporting errors.

Resolved Minor

June 20, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

Hi Team, We are reaching out to inform you that our team identified errors related to reporting cluster where you may observe certain widgets and dashboards to display the error. Our team is actively working to resolve the error and we shall keep you posted Please feel free to reach out if you have any additional queries regarding the incident to Sprinklr Support.

Components affected

Sprinklr America (Prod)

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/20/2025 05:41PM

Hi Team,

This is to confirm that the reporting cluster errors has been successfully resolved. The errors that were impacting certain widgets and dashboards are no longer occurring. We will continue to monitor this from our end.

If you have any further questions or require assistance, please don’t hesitate to contact Sprinklr Support.

IDENTIFIED 10 months ago - at 06/20/2025 05:14PM

Hi Team,

We are reaching out to inform you that our team identified errors related to reporting cluster where you may observe certain widgets and dashboards to display the error.

Our team is actively working to resolve the error and we shall keep you posted

Please feel free to reach out if you have any additional queries regarding the incident to Sprinklr Support.

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