Outage in Sprinklr

UI Domain Migration

Resolved Minor
June 21, 2025 - Started 20 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Hi Team, As part of our ongoing efforts to improve platform stability and optimize workload management on the Sprinklr platform, we are transitioning our UI domains to a dedicated infrastructure environment. This change allows for better resource isolation and enhanced performance across services. Maintenance Window: Date: Saturday, 21th June 2025 Time: 9 AM IST to 12 PM IST There may be brief disruptions or slower response times during this transition. Thank you for your continued support and understanding. Please reach out to our support team if you have any questions.
Components affected
Sprinklr America (Prod2)
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 06/21/2025 06:24AM

Hi Team,

We’re pleased to inform you that the planned migration of our UI domains to a dedicated infrastructure environment has been successfully completed as part of our ongoing efforts to improve platform stability and optimize workload management on the Sprinklr platform.

Maintenance Window Recap:
Date: Saturday, 21st June 2025
Time: 9:00 AM IST to 12:00 PM IST

The migration enables better resource isolation and enhances overall service performance. We appreciate your patience during the transition period, and we’re happy to report that services are now fully operational.

Thank you for your continued support. If you have any questions or experience any issues, please feel free to reach out to our support team.

IDENTIFIED 20 days ago - at 06/21/2025 03:43AM

We are continuing to work on a fix for this issue.

IDENTIFIED 20 days ago - at 06/21/2025 02:57AM

Hi Team,

As part of our ongoing efforts to improve platform stability and optimize workload management on the Sprinklr platform, we are transitioning our UI domains to a dedicated infrastructure environment. This change allows for better resource isolation and enhanced performance across services.

Maintenance Window:
Date: Saturday, 21th June 2025
Time: 9 AM IST to 12 PM IST

There may be brief disruptions or slower response times during this transition.

Thank you for your continued support and understanding. Please reach out to our support team if you have any questions.

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