Issue with X(Twitter)

We’re pleased to inform you that the previously reported issue impacting core platform functionalities on X (formerly Twitter)—including Publishing, Engagement (e.g., replies, likes, retweets), and Reporting & Analytics—has now been fully resolved.

If you continue to experience any disruptions or have further concerns, please don’t hesitate to raise a ticket with Sprinklr Support for assistance.

Hi Team,
We would like to inform you that our team has identified an ongoing issue with X (formerly Twitter) that would impact core platform functionalities such as: Publishing, Engagement (e.g., replies, likes, retweets), Reporting and analytics, etc.

We are actively investigating this in coordination with the X channel team and treating it with utmost priority.

In the meantime, if you are experiencing any issues specifically related to X, we kindly request you to raise a ticket with Sprinklr Support so we can track and assist you promptly.