Outage in Sprinklr

X API Issue

Resolved Minor

June 26, 2025 - Started 9 months ago - Lasted 3 days
Official incident page

Incident Report

Hi Team, We would like to inform you that our team has identified an ongoing issue with X (formerly Twitter) that would impact social reporting functionalities. We are actively investigating this in coordination with the X channel team and treating it with utmost priority. In the meantime, if you are experiencing any issues specifically related to X, we kindly request you to raise a ticket with Sprinklr Support so we can track and assist you promptly.

Components affected

Sprinklr EMEA (Prod5) Sprinklr APAC (Prod4) Sprinklr America (Prod8)

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 06/30/2025 02:20PM

We’re pleased to inform you that the issue impacting social reporting functionalities on X (formerly Twitter) has been successfully resolved.

If you continue to notice any anomalies, please reach out via Sprinklr Support.
Thank you for your patience and understanding

IDENTIFIED 9 months ago - at 06/27/2025 02:52AM

Hi Team,
We would like to inform you that our team has identified an ongoing issue with X (formerly Twitter) that would impact social reporting functionalities.
We are actively investigating this in coordination with the X channel team and treating it with utmost priority.

In the meantime, if you are experiencing any issues specifically related to X, we kindly request you to raise a ticket with Sprinklr Support so we can track and assist you promptly.

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