Outage in Sprinklr
Twitter media not opening via direct URL in Sprinklr
Minor
March 31, 2026 - Started about 1 month ago
Official incident page
Official incident page
Incident Report
We are currently experiencing an issue where media from Twitter messages may not open when accessed directly via URL within Sprinklr. Our team is actively working on a fix.
Components affected
Sprinklr America (Prod2) Sprinklr America (Prod) Sprinklr America (Prod6) Sprinklr America (Prod8) Sprinklr EMEA (Prod3) Sprinklr EMEA (Prod15) Sprinklr EMEA (Prod16) Sprinklr APAC (Prod4) Sprinklr EMEA (Prod19)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
21 days ago - at 04/16/2026 04:52AM
Hi Team,
We are currently experiencing an issue where media from Twitter messages may not open when accessed directly via URL within Sprinklr. Our team is actively working on a resolution.
We apologise for the inconvenience and appreciate your patience. Please feel free to reach out to Sprinklr Support for any assistance.
IDENTIFIED
about 1 month ago - at 04/01/2026 05:33AM
We would like to inform you that we’re currently experiencing an issue where media from twitter messages may not open in expanded preview via direct URL.
We apologize for the inconvenience caused and appreciate your patience during this time.
If you have any questions or need further assistance, please don't hesitate to reach out to Sprinklr Support.
Thank you.
INVESTIGATING
about 1 month ago - at 03/31/2026 09:18PM
We are currently experiencing an issue where media from Twitter messages may not open when accessed directly via URL within Sprinklr. Our team is actively working on a fix.
Latest Sprinklr outages
Prod19 - Increase in Webhook Activity - about 7 hours ago
Prod15 issues - 13 days ago
Twitter API Disruption Due to High Traffic - 16 days ago
Survey Issues - 23 days ago
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