Outage in Sprinklr
Quick Search Functionality Issue Observed
Resolved Minor
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Outage Details
Hi Team,
We are currently investigating an issue impacting the Search functionality within the Listening module. Users may experience delays or incomplete results while performing searches on Listening dashboards.
Our engineering team is actively analyzing the root cause and working towards a resolution. We will provide as soon as more information becomes available. This might not be impacting all environments.
Components affected
Sprinklr America (Prod12) Sprinklr EMEA (Prod17) Sprinklr EMEA (Prod18) Sprinklr APAC (Prod11) Sprinklr EMEA (Prod16) Sprinklr America (Prod) Sprinklr APAC (Prod4) Sprinklr EMEA (Prod15) Sprinklr America (Prod8) Sprinklr America (Prod2) Sprinklr EMEA (Prod3) Sprinklr EMEA (Prod19) Sprinklr America (Prod6) Sprinklr EMEA (Prod5)Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 08/01/2025 02:25PM
Hi Team,
The issue affecting Search functionality in the Listening module has been fully resolved.
All services are operating normally, and no further impact is observed. We will continue to monitor system performance to ensure ongoing stability.
Thank you for your patience and understanding.
IDENTIFIED
24 days ago - at 08/01/2025 02:07PM
Hi Team,
We are continuing to work on this Search functionality issue identified within the Listening module which might results users experience delays or incomplete results while performing searches on Listening dashboards.
Our engineering team is actively analyzing the root cause and working towards a resolution. We will provide as soon as more information becomes available. This might not be impacting all environments.
IDENTIFIED
24 days ago - at 08/01/2025 02:03PM
Hi Team,
We are currently investigating an issue impacting the Search functionality within the Listening module. Users may experience delays or incomplete results while performing searches on Listening dashboards.
Our engineering team is actively analyzing the root cause and working towards a resolution. We will provide as soon as more information becomes available. This might not be impacting all environments.
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