Outage in Sprinklr

Disruption in LinkedIn Commenting and Replying

Resolved Minor

August 04, 2025 - Started 9 months ago - Lasted 3 days
Official incident page

Incident Report

Hi team, We are currently investigating an issue affecting LinkedIn integrations, specifically around failures when attempting to post comments and replies via our platform. Users may experience errors or see delayed responses when engaging with LinkedIn content. Our engineering team is working with LinkedIn’s API team to identify the root cause. We'll provide another update as soon as we have more information.

Components affected

Sprinklr America (Prod) Sprinklr EMEA (Prod17) Sprinklr EMEA (Prod16) Sprinklr EMEA (Prod18) Sprinklr America (Prod12) Sprinklr APAC (Prod4) Sprinklr America (Prod6) Sprinklr EMEA (Prod5) Sprinklr America (Prod8) Sprinklr America (Prod2) Sprinklr EMEA (Prod15) Sprinklr EMEA (Prod3) Sprinklr APAC (Prod11) Sprinklr EMEA (Prod19)

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/07/2025 01:32PM

Hi Team,

This is to inform you that our engineering team and channel team have confirmed that this issue is now resolved. If you have any questions or need further assistance, please don't hesitate to reach out to Sprinklr Support.

INVESTIGATING 8 months ago - at 08/06/2025 09:38PM

Hi team,
Our team is investigating the issue with the channel and is in touch with LinkedIn’s API team for further details.
We will share updates as we learn more.

Thank you for your patience in this matter.

If you have any questions or need further assistance, please don't hesitate to reach out to Sprinklr Support.

INVESTIGATING 9 months ago - at 08/04/2025 01:29PM

Hi team,
We are currently investigating an issue affecting LinkedIn integrations, specifically around failures when attempting to post comments and replies via our platform. Users may experience errors or see delayed responses when engaging with LinkedIn content.
Our engineering team is working with LinkedIn’s API team to identify the root cause. We'll provide another update as soon as we have more information.

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