Outage in Sprinklr

Prod2 – URL Shortener Service Issue Observed

Resolved Minor

August 29, 2025 - Started 8 months ago - Lasted 26 minutes
Official incident page

Incident Report

Hi Team, We’d like to inform you that an issue has been observed with the URL Shortener service in Prod2, which may result in errors while loading these links shortener URL's. Our team is actively investigating this with high priority to identify the root cause and restore full functionality as soon as possible. We’ll keep you posted with updates as we make progress. Thanks for your understanding and support.

Components affected

Sprinklr America (Prod2)

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/29/2025 04:24AM

Hi Team,
The issue affecting the URL Shortener service in Prod2 has been successfully resolved. The service is now fully operational.

Thanks for your patience and support during the investigation.
Please reach out if you continue to experience any issues.

IDENTIFIED 8 months ago - at 08/29/2025 04:18AM

Hi Team,
We’d like to inform you that an issue has been observed with the URL Shortener service in Prod2, which may result in errors while loading these links shortener URL's.

Our team is actively investigating this with high priority to identify the root cause and restore full functionality as soon as possible.

We’ll keep you posted with updates as we make progress.
Thanks for your understanding and support.

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