Outage in Sprinklr

Disruptions while using OpenAI features

Resolved Minor
September 04, 2025 - Started 17 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Hi Team We would like to inform you that OpenAI is currently experiencing a service degradation, which may impact certain functionalities integrated with their platform. The issue has been acknowledged and is actively being investigated by the OpenAI team. You can follow real-time updates directly on their status page here: https://status.openai.com/incidents/01K4BABTGC9MW3ZVETSSNX6JGC Thank you for your understanding and patience. We shall continue to keep you informed of any significant developments or resolution timelines. Thank you!
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 09/04/2025 11:31PM

Hi team,

The earlier issue affecting OpenAI services has been fully resolved. All impacted functionalities integrated with the OpenAI platform are now operating normally, as confirmed by the OpenAI team. For more details and real-time updates on the root cause,
please refer to OpenAI’s status page: https://status.openai.com/incidents/01K4BABTGC9MW3ZVETSSNX6JGC

Thank you for your patience and understanding as this was being addressed.

IDENTIFIED 17 days ago - at 09/04/2025 10:29PM

Hi team,

This is to inform you that OpenAI team has identified that users are experiencing elevated errors for the impacted services.
They are working on implementing a mitigation.
For more details and real-time updates on the root cause, please refer to OpenAI’s status page: https://status.openai.com/incidents/01JXCAW3K3JAE0EP56AEZ7CBG3

Thank you for your patience and understanding as this was being addressed.

IDENTIFIED 17 days ago - at 09/04/2025 09:56PM

Hi Team
We would like to inform you that OpenAI is currently experiencing a service degradation, which may impact certain functionalities integrated with their platform. The issue has been acknowledged and is actively being investigated by the OpenAI team.

You can follow real-time updates directly on their status page here: https://status.openai.com/incidents/01K4BABTGC9MW3ZVETSSNX6JGC

Thank you for your understanding and patience. We shall continue to keep you informed of any significant developments or resolution timelines.

Thank you!

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