Outage in Sprinklr

Prod2 Platform slowness

Resolved Minor
September 10, 2025 - Started 11 days ago - Lasted 32 minutes
Official incident page

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Outage Details

Hi team, We are writing to proactively keep you informed that our monitoring system has identified few alerts related to general slowness for prod2. We are diligently coordinating with our internal team and will keep you informed as soon as we have further updates. However, rest assured we are continuing to monitor the situation. If you have any questions or need further assistance, please don't hesitate to reach out to Sprinklr Support
Components affected
Sprinklr America (Prod2)
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 09/10/2025 03:40PM

Hi Team,

We would like to inform you that the earlier reported issue has been resolved, and errors have now subsided. Our systems are functioning normally.
We will continue to closely monitor to ensure ongoing stability. Please feel free to reach out to Sprinklr Support if you experience any further issues or need assistance.

INVESTIGATING 11 days ago - at 09/10/2025 03:22PM

Hi team,

We are writing to proactively keep you informed that our monitoring system has identified few alerts related to general slowness for prod2. We are diligently coordinating with our internal team and will keep you informed as soon as we have further updates. However, rest assured we are continuing to monitor the situation.
If you have any questions or need further assistance, please don't hesitate to reach out to Sprinklr Support

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