Prod4 Services - Issues Observed

Hi Team,

We are pleased to inform you that the earlier anomalies impacting ChatBots and related services have been resolved. Our engineering team has implemented corrective measures, and the services are now functioning normally.

We will continue to monitor the systems closely to ensure stability.

Thank you for your patience and understanding during this time. If you have any questions or need further assistance, please feel free to reach out to Sprinklr Support.

Hi Team,
This is an interim update to inform you that we are actively working with all relevant teams to resolve the anomalies impacting ChatBots and other services, which may also be affected and are still under assessment. Our engineering team is investigating the issue with top priority; however, the resolution is taking longer than initially expected.

We appreciate your patience and understanding during this time and will provide further updates as progress is made.

Please feel free to reach out to Sprinklr Support for further queries related to this.

We are continuing to work on a fix for this issue.

Hi Team,
This is to inform you that we have identified few anomalies related to ChatBots. Our engineering team is actively investigating the issue and is working with the utmost priority to resolve it as quickly as possible.

We understand the importance of these services to your operations and appreciate your patience and understanding during this time. We will keep you updated with further information as we progress.

If you have any urgent questions or concerns, please feel free to contact us.