Outage in Sprinklr
Intermittent Azure Front Door/CDN Issues in East US
Resolved Minor
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Outage Details
We want to inform you that Microsoft Azure is currently experiencing intermittent issues impacting a small subset of customers using Azure Front Door and Azure CDN Standard in the East US region. This may result in 504 errors for certain cached traffic.
Most retry attempts are successful, and Microsoft has already provisioned additional capacity while deploying further optimisations.
Recovery has begun for some customers, and their engineering team is closely monitoring the situation to ensure full resolution.
We will continue to keep you updated. If you have any questions or need further assistance, please don't hesitate to reach out to Sprinklr Support.
Components affected
Sprinklr EMEA (Prod16) Sprinklr EMEA (Prod3) Sprinklr EMEA (Prod18) Sprinklr America (Prod2)Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 09/15/2025 11:51PM
We want to let you know that the Azure Front Door and Azure CDN Standard issue in the East US region has been resolved.
The problem had caused some 504 errors earlier, but Microsoft has fixed it by adding capacity and making optimisations.
Services are now back to normal, and their team is monitoring to ensure stability.
If you have any questions, please reach out to Sprinklr Support.
IDENTIFIED
6 days ago - at 09/15/2025 09:52PM
We want to inform you that Microsoft Azure is currently experiencing intermittent issues impacting a small subset of customers using Azure Front Door and Azure CDN Standard in the East US region. This may result in 504 errors for certain cached traffic.
Most retry attempts are successful, and Microsoft has already provisioned additional capacity while deploying further optimisations.
Recovery has begun for some customers, and their engineering team is closely monitoring the situation to ensure full resolution.
We will continue to keep you updated. If you have any questions or need further assistance, please don't hesitate to reach out to Sprinklr Support.
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