Outage in Sprinklr
Reddit comments failure/published multiple times
Resolved MinorIncident Report
Hi Team,
We’ve observed that some Reddit comments are being published multiple times natively, while simultaneously being marked as failed on the platform. This seems to be an issue with Reddit API and we are actively investigating this issue with the channel team and shall keep you updated as we make progress.
Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 10/01/2025 05:25AM
Hi Team,
Our engineering team and channel team have confirmed that this issue is now resolved. If you encounter any further incidents, please feel free to reach out to Sprinklr support.
INVESTIGATING
7 months ago - at 09/30/2025 06:35AM
Hi Team,
We’ve observed that some Reddit comments are being published multiple times natively, while simultaneously being marked as failed on the platform. This seems to be an issue with Reddit API and we are actively investigating this issue with the channel team and shall keep you updated as we make progress.
Thank you for your patience.
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