Outage in Sprinklr

Slowness in publishing services

Resolved Minor
October 09, 2025 - Started 2 days ago - Lasted about 9 hours
Official incident page

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Outage Details

Hi Team, We would like to inform you that our monitoring system has detected slowness in publishing services. The issue is currently being investigated by our internal teams to identify the cause and restore normal performance. We will continue to monitor the situation closely and share further updates as soon as we have more information. Thank you for your understanding.
Components affected
Sprinklr EMEA (Prod3)
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/09/2025 05:36PM

We are pleased to report that Microsoft has fully mitigated the issue. All affected instances have been restored, and normal service access has resumed.

We will continue to monitor for stability.

MONITORING 2 days ago - at 10/09/2025 09:10AM

Hi Team,

We are seeing improvements with the slowness in publishing services, and the errors have significantly reduced. Our investigation is ongoing with the Azure team, and we will continue to monitor the situation closely to ensure full resolution.

Thank you for your patience.

INVESTIGATING 2 days ago - at 10/09/2025 09:03AM

Hi Team,

We would like to inform you that our monitoring system has detected slowness in publishing services. The issue is currently being investigated by our internal teams to identify the cause and restore normal performance.
We will continue to monitor the situation closely and share further updates as soon as we have more information.
Thank you for your understanding.

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