Outage in Sprinklr

Delay in publishing comments

Resolved Minor
October 14, 2025 - Started 8 days ago - Lasted about 1 hour
Official incident page

Incident Report

Hi Team, We’re currently experiencing delays in the publishing of comments within Sprinklr. Our engineering team is actively investigating the issue as a top priority. We’ll keep you updated with any developments and share an estimated resolution time as soon as we have more information. Thank you for your patience and understanding.
Components affected
Sprinklr EMEA (Prod19)

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 10/14/2025 08:23AM

Hi Team,

This is to inform you that the issue causing delays while publishing of comments within Sprinklr and latency observed has been successfully resolved as of 1:15 PM IST. Comment publishing is now functioning normally.

Thank you for your patience and understanding during this time.

Please feel free to reach out if you notice any further issues.

INVESTIGATING 8 days ago - at 10/14/2025 07:20AM

Hi Team,

We’re currently experiencing delays in the publishing of comments within Sprinklr. Our engineering team is actively investigating the issue as a top priority.

We’ll keep you updated with any developments and share an estimated resolution time as soon as we have more information.

Thank you for your patience and understanding.

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