Outage in Sprinklr

Platform slwoness

Resolved Minor

October 17, 2025 - Started 6 months ago - Lasted 39 minutes
Official incident page

Incident Report

Hi team, We are writing to proactively keep you informed that our monitoring system has identified few alerts related to slowness. We are diligently coordinating with our internal team and will keep you informed as soon as we have further updates. However, rest assured we are continuing to monitor the situation. If you have any questions or need further assistance, please don't hesitate to reach out to Sprinklr Support.

Components affected

Sprinklr America (Prod2)

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/17/2025 02:59PM

Hi Team,

We’d like to inform you that the earlier observed slowness issue has now been resolved. Our engineering teams have implemented necessary fixes, and the platform performance has stabilized.

We will continue to monitor the system closely to ensure consistent performance.

If you continue to experience any issues or need further assistance, please don’t hesitate to reach out to Sprinklr Support.

INVESTIGATING 6 months ago - at 10/17/2025 02:45PM

Hi team,

We are writing to proactively keep you informed that our monitoring system has identified few alerts related to slowness. We are diligently coordinating with our internal team and will keep you informed as soon as we have further updates. However, rest assured we are continuing to monitor the situation.

If you have any questions or need further assistance, please don't hesitate to reach out to Sprinklr Support.

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