Outage in Sprinklr

Benchmarking Cluster Outage

Resolved Major
November 01, 2025 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing an outage in our benchmarking cluster, which may result in slower response times or temporary delays in benchmarking-related services. Our engineering team is actively working to restore full performance. All other systems remain operational. We’ll provide updates as soon as more information becomes available.
Components affected
Sprinklr America (Prod6) Sprinklr EMEA (Prod19) Sprinklr America (Prod12) Sprinklr EMEA (Prod18) Sprinklr EMEA (Prod15) Sprinklr America (Prod2) Sprinklr EMEA (Prod16) Sprinklr EMEA (Prod5) Sprinklr EMEA (Prod17) Sprinklr APAC (Prod11) Sprinklr America (Prod8) Sprinklr EMEA (Prod3) Sprinklr APAC (Prod4)

Need to monitor Sprinklr outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 11/01/2025 06:12PM

The benchmarking cluster issue has been resolved, and normal service has been fully restored. Users should no longer experience delays or performance issues.

We’ll continue to monitor system performance to ensure stability. Thank you for your patience while we addressed this incident.

IDENTIFIED 2 days ago - at 11/01/2025 03:16PM

We are currently experiencing an outage in our benchmarking cluster, which may result in slower response times or temporary delays in benchmarking-related services. Our engineering team is actively working to restore full performance.

All other systems remain operational. We’ll provide updates as soon as more information becomes available.

Latest Sprinklr outages

Issue with TikTok Comment/ Reply Grabbing - 4 days ago
Issue with platform URLs - 5 days ago
Intermittent 503 Errors Across Services - 14 days ago
AWS Global Outage - 14 days ago
Platform slwoness - 17 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook