Outage in Sprinklr
Azure OpenAI Service Availability
Resolved MajorIncident Report
Hi Team,
We would like to inform you that Azure has reported an issue impacting the Azure OpenAI Service in the Sweden Central region.
Impact:
Starting at 09:00 UTC on 27 January 2026, customers may experience intermittent availability issues.
Current Status:
Azure is actively investigating the issue. Our team is closely monitoring the situation and coordinating with Azure to track progress and restoration.
You can also follow updates directly on the Azure status page:
https://azure.status.microsoft/en-gb/status
Note : This update is only applicable if you are using Azure OpenAI services. You may ignore this message if Azure services are not in use on your account.
We will share further updates as soon as more information becomes available.
Thank you for your patience and understanding.
Components affected
Sprinklr EMEA (Prod17) Sprinklr America (Prod2) Sprinklr EMEA (Prod15) Sprinklr EMEA (Prod5) Sprinklr EMEA (Prod16) Sprinklr APAC (Prod11) Sprinklr EMEA (Prod3) Sprinklr America (Prod) Sprinklr America (Prod12) Sprinklr APAC (Prod4) Sprinklr EMEA (Prod18) Sprinklr America (Prod8) Sprinklr EMEA (Prod19) Sprinklr America (Prod6)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/28/2026 09:12AM
Hi team,
We are pleased to inform you that the issue with Azure OpenAI Service has been resolved. After verification, we have confirmed that services are working as expected.
However, we will continue to closely monitor the situation to ensure continued stability.
You can also follow updates directly on the Azure status page:
https://azure.status.microsoft/en-gb/status
Note : This update is only applicable if you are using Azure OpenAI services. You may ignore this message if Azure services are not in use on your account.
Thank you for your patience throughout this process. If you experience any further issues or have additional questions, please do not hesitate to reach out.
INVESTIGATING
3 months ago - at 01/27/2026 11:49AM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 01/27/2026 11:37AM
Hi Team,
We would like to inform you that Azure has reported an issue impacting the Azure OpenAI Service in the Sweden Central region.
Impact:
Starting at 09:00 UTC on 27 January 2026, customers may experience intermittent availability issues.
Current Status:
Azure is actively investigating the issue. Our team is closely monitoring the situation and coordinating with Azure to track progress and restoration.
You can also follow updates directly on the Azure status page:
https://azure.status.microsoft/en-gb/status
Note : This update is only applicable if you are using Azure OpenAI services. You may ignore this message if Azure services are not in use on your account.
We will share further updates as soon as more information becomes available.
Thank you for your patience and understanding.
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