Outage in Spruce Health
Calls and SMS impacted
Resolved Minor
Need to monitor Spruce Health outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Spruce Health, and never miss an outage again.
Start Free Trial
Outage Details
Latest Updates ( sorted recent to last )
The system is operating as normal. This seems to have been an intermittent underlying issue with our telecom infrastructure provider which we are continuing to investigate and requesting updates on.
The issue was temporary and lasted from 10:12 am PT to 10:21 am PT. During this time, inbound and outbound calls were impacted for some organizations where inbound calls likely failed and a corresponding failed call events were posted. Outbound calls were also likely impacted for some organizations. Any inbound/outbound SMS, if delayed were eventually processed.
We are continuing to monitor the situation to ensure that the platform is functioning normally. We are also continuing to investigate what caused the issue and how we can improve it for the future.
As of 10:12am PT, we are seeing calls and SMS impacted where inbound and outbound calls may be failing and SMS may be delayed. We're actively investigating this issue.
Latest Spruce Health outages
Start monitoring all your vendors in just 5 minutes
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3278 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime