Outage in Spruce Health
[RESOLVED] SMS Deliverability issues impacting outbound SMS and verification codes
Resolved Minor
Need to monitor Spruce Health outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Spruce Health, and never miss an outage again.
Start Free Trial
Outage Details
Components affected
Spruce Health SMS RoutingLatest Updates ( sorted recent to last )
If you continue to experience deliverability issues with SMS, please don't hesitate to reach out over the Support thread in-app or via email at support@sprucehealth.com.
The issue here was with our telecommunications infrastructure partner that was experiencing delivery failures to a subset of phone numbers across multiple networks. They have reported that the issue is now resolved and they are seeing successful delivery of SMS messages to networks.
We're continuing to work closely with them to ensure that the issue is truly resolved. If you continue to experience deliverability issues with SMS, please don't hesitate to reach out over the Support thread in-app or via email at support@sprucehealth.com.
We are investigating an issue with outbound SMS, including verification codes. We will keep this ticket up to date as we learn more.
Latest Spruce Health outages
Get notified immediately when third-party services go down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3904 services available
Integrations with
