Performance Issues: Payments

We've seen no further issues with payment declines after applying the previously mentioned fix.

We understand how important it is never to miss a sale, and our Engineering team is actively discussing how to prevent future disruptions like this one.

Thank you for your patience with us as we worked to resolve this issue.

Our engineers have taken measures to mitigate the increase we saw in card declines. Payment declines have returned to normal levels, but we'll continue to monitor the situation for now.

We are currently experiencing a disruption which is resulting in some payments being declined at point of sale. We understand how important it is never to miss a sale, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue. We'll be back with further updates as soon as they become available.