Outage in Square Australia

Phone Support: Holiday Hours

Resolved Minor
December 21, 2023 - Started almost 2 years ago - Lasted 12 days
Official incident page

Incident Report

Square’s regular weekday support will be unavailable on the following dates during the holiday period: Friday December 22nd Monday December 25th (Christmas Day) Tuesday December 26th (Boxing Day) Friday December 29th (New Year’s Eve, observed) Monday January 1st (New Year's Day) Support will be available on the 27th and 28th of December from 9am-5pm AEDT, before reopening on Tuesday 2nd January from 9am-5pm AEDT. In the meantime, you can find answers to common questions via our Support Centre at http://squareup.com/au/help and our Seller Community at https://www.sellercommunity.com. Sellers eligible for 24/7 support will still be able to access this service via their customer code.
Components affected
Square Australia Phone Support
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/01/2024 10:22PM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 12/21/2023 05:48AM

Square’s regular weekday support will be unavailable on the following dates during the holiday period:

Friday December 22nd
Monday December 25th (Christmas Day)
Tuesday December 26th (Boxing Day)
Friday December 29th (New Year’s Eve, observed)
Monday January 1st (New Year's Day)

Support will be available on the 27th and 28th of December from 9am-5pm AEDT, before reopening on Tuesday 2nd January from 9am-5pm AEDT.

In the meantime, you can find answers to common questions via our Support Centre at http://squareup.com/au/help and our Seller Community at https://www.sellercommunity.com. Sellers eligible for 24/7 support will still be able to access this service via their customer code.

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