Outage in Square Australia

Phone Support: Holiday Hours

Resolved Minor
December 21, 2023 - Started about 1 year ago - Lasted 12 days
Official incident page

Need to monitor Square Australia outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Square Australia, and never miss an outage again.
Start Free Trial

Outage Details

Square’s regular weekday support will be unavailable on the following dates during the holiday period: Friday December 22nd Monday December 25th (Christmas Day) Tuesday December 26th (Boxing Day) Friday December 29th (New Year’s Eve, observed) Monday January 1st (New Year's Day) Support will be available on the 27th and 28th of December from 9am-5pm AEDT, before reopening on Tuesday 2nd January from 9am-5pm AEDT. In the meantime, you can find answers to common questions via our Support Centre at http://squareup.com/au/help and our Seller Community at https://www.sellercommunity.com. Sellers eligible for 24/7 support will still be able to access this service via their customer code.
Components affected
Square Australia Phone Support
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 01/01/2024 10:22PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 12/21/2023 05:48AM

Square’s regular weekday support will be unavailable on the following dates during the holiday period:

Friday December 22nd
Monday December 25th (Christmas Day)
Tuesday December 26th (Boxing Day)
Friday December 29th (New Year’s Eve, observed)
Monday January 1st (New Year's Day)

Support will be available on the 27th and 28th of December from 9am-5pm AEDT, before reopening on Tuesday 2nd January from 9am-5pm AEDT.

In the meantime, you can find answers to common questions via our Support Centre at http://squareup.com/au/help and our Seller Community at https://www.sellercommunity.com. Sellers eligible for 24/7 support will still be able to access this service via their customer code.

Latest Square Australia outages

Point of Sale Disruption - 11 days ago
Payments Disruption - 29 days ago
Square Online Disruption - about 1 month ago

Be the first to know when Square Australia and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime