Outage in Square Australia
Payments Disruption
Resolved Minor
July 22, 2026 - Started 28 days ago
- Lasted 1 day
Incident Report
Summary AI Generated
**Square Australia – Payments Disruption** For approximately 32.7 hours, sellers in Australia and the United Kingdom experienced declined transactions when buyers attempted to pay with US-issued Visa cards through card-not-present methods (online or manually keyed). Square's engineering team worked to resolve the issue, with a workaround available directing buyers to use an alternative card, tap/dip a physical card, or pay via mobile wallet.
We are experiencing an issue with a small number of payments. Some sellers in Australia and the United Kingdom are experiencing declined transactions when buyers attempt to pay with US-issued Visa cards via card-not-present methods (online or manually keyed transactions).
As a workaround, sellers can advise buyers to try another card, tap or dip a physical card, or use a mobile wallet.
Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue.
Latest Updates ( sorted recent to last )
INVESTIGATING
28 days ago - at 07/22/2026 04:57PM
We are experiencing an issue with a small number of payments. Some sellers in Australia and the United Kingdom are experiencing declined transactions when buyers attempt to pay with US-issued Visa cards via card-not-present methods (online or manually keyed transactions).
As a workaround, sellers can advise buyers to try another card, tap or dip a physical card, or use a mobile wallet.
Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue.
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