Outage in Square Australia
Chat Support Outage
Resolved Minor
August 18, 2026 - Started 1 day ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Square Australia's chat support experienced intermittent outages for approximately 2.1 hours. The engineering team worked to resolve the issue, with phone, email, and the Support Center available as alternatives during the disruption. The incident was classified as minor with no impact to core business operations.
We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience.
Latest Updates ( sorted recent to last )
INVESTIGATING
1 day ago - at 08/18/2026 05:49PM
We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience.
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