Square experienced degraded performance for Instant Transfers to debit cards due to a third-party banking partner disruption, causing increased transfer failures for sellers. The incident lasted 17.8 hours and affected users' ability to complete instant transfers to their debit cards. Square provided a workaround for affected sellers to link a VISA debit card from a different banking institution and retry their transfers while recovery was underway.
Due to a third-party disruption with one of our banking partners, we are experiencing an increase in failures for some Instant Transfers to debit cards. While recovery has begun, Sellers experiencing issues with Instant Transfers can try linking a VISA debit card from a different banking institution and retry the transfer.
We will continue to provide updates from our partner as we receive them. Thank you for your patience.
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