Outage in Square
Payment Disruption
Resolved Minor
July 15, 2026 - Started 3 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Square's payment processing partner experienced a disruption causing Visa, Mastercard, and debit card transactions to be declined at point of sale for sellers. The incident lasted approximately 3.2 hours, during which Square recommended alternative payment methods such as JBC, American Express, and e-money. Square's engineering team worked with the payment partner to resolve the issue.
Square's payment processing partner is experiencing a disruption with payment processing. As a result, sellers may see some Visa and Mastercard transactions declined at point of sale. If possible, we recommend customers use a different payment method. Your ability to accept payments is our top priority and our Engineering team is working with our payments partner to resolve this issue. We appreciate your patience.
Latest Updates ( sorted recent to last )
IDENTIFIED
3 days ago - at 07/16/2026 01:06AM
We're continuing to work with our payment processing partner to resolve a disruption with payment processing. Sellers may see some Visa, Mastercard and debit card transactions declined at point of sale. If possible, we recommend customers use a different payment method such as JBC, American Express and e-money. Your ability to accept payments is our top priority and our Engineering team is working with our payments partner to resolve this issue. We appreciate your patience.
INVESTIGATING
3 days ago - at 07/15/2026 11:43PM
Square's payment processing partner is experiencing a disruption with payment processing. As a result, sellers may see some Visa and Mastercard transactions declined at point of sale. If possible, we recommend customers use a different payment method. Your ability to accept payments is our top priority and our Engineering team is working with our payments partner to resolve this issue. We appreciate your patience.
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