Outage in Staffbase

[App/Intranet] - Long app loading times for European customers

Resolved Minor
February 10, 2023 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Some customers may experience long loading times for the app and disruptions in studio accessibility. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Components affected
Staffbase Core API (Germany) Staffbase Push Notifications Staffbase Native App - iOS Staffbase Native App - Android

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 02/10/2023 11:13AM

The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

INVESTIGATING almost 3 years ago - at 02/10/2023 10:20AM

Some customers may experience long loading times for the app and disruptions in studio accessibility.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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