Outage in Staffbase

[Email] - It is not possible to save drafts in Designer on the International Server

Resolved Major
May 02, 2023 - Started over 2 years ago - Lasted about 23 hours
Official incident page

Incident Report

Affected feature: Email Designer Some users may experience problems when saving drafts in the Email Designer. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/03/2023 11:34AM

After monitoring the rolled out fix, we can confirm that the incident has been resolved.
We apologize for any trouble this may have caused and appreciate your patience. If you encounter any further issues, please contact us at support@staffbase.com.
We’re always happy to help!

MONITORING over 2 years ago - at 05/02/2023 02:04PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 05/02/2023 01:59PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 05/02/2023 12:59PM

Affected feature: Email Designer

Some users may experience problems when saving drafts in the Email Designer.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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