Outage in Staffbase

[Email] - It is not possible to save drafts in Designer on the International Server

Resolved Major
May 02, 2023 - Started over 2 years ago - Lasted about 23 hours
Official incident page

Incident Report

Affected feature: Email Designer Some users may experience problems when saving drafts in the Email Designer. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Need to monitor Staffbase outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/03/2023 11:34AM

After monitoring the rolled out fix, we can confirm that the incident has been resolved.
We apologize for any trouble this may have caused and appreciate your patience. If you encounter any further issues, please contact us at support@staffbase.com.
We’re always happy to help!

MONITORING over 2 years ago - at 05/02/2023 02:04PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 05/02/2023 01:59PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 05/02/2023 12:59PM

Affected feature: Email Designer

Some users may experience problems when saving drafts in the Email Designer.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Latest Staffbase outages

[App/Intranet/Email] [German System / US System] - Platform and Ticket System Outage - about 1 month ago
Page version history not working correctly - about 2 months ago
[App/Intranet] [German System / US System] - Newly created pages not appearing in studio or search - about 2 months ago
[App/Intranet/Email] [DE System / US System] - Media files partly not loading - about 2 months ago
[App/Intranet] [German System / US System] - Reactions are misaligned due to custom font issue - 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook