Outage in Staffbase

[App/Intranet/Email] - Technical difficulties with the German server

Resolved Major
August 22, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Our German server is experiencing technical difficulties, and as a result, some apps might be temporarily unavailable, or not all functionalities are fully operable. Our team is working on a solution. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/22/2023 04:55PM

The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

MONITORING over 1 year ago - at 08/22/2023 03:53PM

Our apps are now accessible again. We will continue to monitor the systems until we are sure the issue is fully resolved.

INVESTIGATING over 1 year ago - at 08/22/2023 03:02PM

Please know we are continuing to work hard to resolve the issue. Our team is dedicated to resolving this promptly. Unfortunately, we have no new details or workarounds to share at the moment. We aim to provide another update within the next hour. Thanks for your patience and understanding as we work to fix this.

INVESTIGATING over 1 year ago - at 08/22/2023 01:12PM

Our German server is experiencing technical difficulties, and as a result, some apps might be temporarily unavailable, or not all functionalities are fully operable. Our team is working on a solution.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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