Outage in Staffbase

Notifications and Authentication backends not responsive on the German Server

Resolved Minor
March 03, 2025 - Started 8 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue where parts of the platform are not responsive on our German systems. Features such as notifications (including email and tracking) and analytics are not working as intended at this time.
Components affected
Staffbase Common Features
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 03/03/2025 09:31PM

The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems.

MONITORING 8 days ago - at 03/03/2025 08:28PM

We have released a fix to resolve the issue and features should be working as intended again. We will continue to monitor the systems until we are sure the issue is fully resolved.

INVESTIGATING 8 days ago - at 03/03/2025 07:10PM

We are currently investigating an issue where parts of the platform are not responsive on our German systems. Features such as notifications (including email and tracking) and analytics are not working as intended at this time.

Latest Staffbase outages

[App/Intranet] - Long Loading times on our German System - about 15 hours ago
[App/Intranet] - Unsuccessful SSO logins related to 'external IDs' of users - 9 days ago
[App/Intranet] [German System / US System] - For all user roles except systemwide administrator it's currently not possible to create new chat groups - 13 days ago
[App/Intranet] [US System] - Emails sent from the App/Intranet haven't been sent - 30 days ago
[App/Intranet] [German System / US System] - Indexing does not work properly - about 2 months ago

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