Outage in Staffbase

[App/Intranet] - Campaigns section in the Analytics tab loading incorrectly for US / EU systems

Resolved Major
March 25, 2025 - Started about 2 months ago - Lasted about 16 hours
Official incident page

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Outage Details

Customers in the US system may be seeing a loading issue with the Campaign section of the Analytics tab. We will provide updates as soon as we have more information. We apologize for the interruption. In case you have any questions about this topic, please let us know at support@staffbase.com.
Components affected
Staffbase Support
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/26/2025 08:23AM

The issue has been resolved. We apologize for the inconvenience this has caused.
Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

MONITORING about 2 months ago - at 03/25/2025 07:19PM

Teams have identified the root cause and have taken steps to resolve the misconfiguration, we are monitoring the situation to ensure stability

INVESTIGATING about 2 months ago - at 03/25/2025 05:21PM

This is also impacting the EU system, teams are investigating further

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

INVESTIGATING about 2 months ago - at 03/25/2025 04:52PM

Customers in the US system may be seeing a loading issue with the Campaign section of the Analytics tab.

We will provide updates as soon as we have more information.

We apologize for the interruption. In case you have any questions about this topic, please let us know at support@staffbase.com.

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