Outage in Staffbase

[App/Intranet] - Long Loading times on our German System

Resolved Minor
March 11, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

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Outage Details

Some customers on our German system may be experiencing slower loading times. Our teams are actively investigating the issue. We will provide updates as soon as we have more information. You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title. We apologize for the interruption. In case you have any questions about this topic, please let us know at support@staffbase.com.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/12/2025 12:47PM

This incident has been resolved. We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!

MONITORING about 2 months ago - at 03/12/2025 08:43AM

Performance has stabilized. We will continue to monitor the situation and update you shortly.

INVESTIGATING about 2 months ago - at 03/12/2025 07:12AM

Some customers on our German system may be experiencing slower loading times. Our teams are actively investigating the issue. We will provide updates as soon as we have more information.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

MONITORING about 2 months ago - at 03/11/2025 01:06PM

We have made backend adjustments to resolve this issue. We will continue to monitor the systems until we are sure the issue is fully resolved.

INVESTIGATING about 2 months ago - at 03/11/2025 10:06AM

Some customers on our German system may be experiencing slower loading times. Our teams are actively investigating the issue. We will provide updates as soon as we have more information.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for the interruption. In case you have any questions about this topic, please let us know at support@staffbase.com.

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