Outage in StarRez
Service Disruption - South Central US
Resolved MajorIncident Report
We are seeing backend instability in the South Central US region causing a service disruption to customer applications
- Engineers are actively working with our backend vendor to determine the root cause
- Next update expected within 60 minutes, or as warranted by a change of events.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/23/2025 07:02PM
Services in the South Central US region have remained stable and performant for the past hour. The incident is now considered resolved.
MONITORING
4 months ago - at 10/23/2025 06:02PM
Services in the affected region are returning to normal. We are closely monitoring the situation to ensure continued stability.
Next update will be provided within 2 hours, or sooner if circumstances change.
IDENTIFIED
4 months ago - at 10/23/2025 05:42PM
Preventative action is now being taken to prevent any further impact to customers within this region.
- Next update as warranted by a change of events.
INVESTIGATING
4 months ago - at 10/23/2025 05:27PM
We are seeing backend instability in the South Central US region causing a service disruption to customer applications
- Engineers are actively working with our backend vendor to determine the root cause
- Next update expected within 60 minutes, or as warranted by a change of events.
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