Outage in StarRez
Unscheduled THD Service Outage - [all sites] [newport]
Resolved MinorIncident Report
THD customers on the Newport server might experience a service disruption.
Engineers are actively working to remediate the issue.
The next update is due within 60 minutes, or as warranted by changes in events.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 03/10/2026 02:02PM
This incident has been resolved.
MONITORING
20 days ago - at 03/10/2026 12:59PM
We are continuing to monitor for any further issues.
MONITORING
20 days ago - at 03/10/2026 11:32AM
Service has recovered since applying the mitigation.
We are continuing to monitor the situation.
Next update in 60 minutes or sooner if we have more information.
INVESTIGATING
20 days ago - at 03/10/2026 10:20AM
THD customers on the Newport server might experience a service disruption.
Engineers are actively working to remediate the issue.
The next update is due within 60 minutes, or as warranted by changes in events.
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