Outage in StarRez

Service Disruption - Canada East

Resolved Major

May 26, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

Customers in the Canada East region are currently having a partial service disruption -Engineers are actively working to remediate the issue. -Next update expected within 60 minutes, or as warranted by a change of events. Apologies for any inconvenience, StarRez Team

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 05/26/2025 01:40AM

This incident has been resolved.

MONITORING 9 months ago - at 05/26/2025 12:45AM

Customer sites are back online. Engineers are now monitoring for stability before closing out this incident.

-Next update as warranted by a change of events.

Apologies for any inconvenience,
StarRez Team

IDENTIFIED 9 months ago - at 05/26/2025 12:35AM

The issue has been identified and mitigated. Customer sites are now recovering.

-Next update expected within 60 minutes, or as warranted by a change of events.

Apologies for any inconvenience,
StarRez Team

INVESTIGATING 9 months ago - at 05/26/2025 12:26AM

Customers in the Canada East region are currently having a partial service disruption
-Engineers are actively working to remediate the issue.
-Next update expected within 60 minutes, or as warranted by a change of events.

Apologies for any inconvenience,
StarRez Team

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