Outage in Stonly
Degraded performance
Resolved MinorIncident Report
We're noticing slower than usual response times from our API, which affects loading times for widgets, knowledgebases and guide saving in the editor.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 01/07/2025 06:52PM
Our response times are back to normal levels. We're marking this incident as resolved.
MONITORING
about 1 year ago - at 01/07/2025 06:27PM
We are continuing to monitor for any further issues.
MONITORING
about 1 year ago - at 01/07/2025 06:26PM
We've identified the issue and scaled up our systems to match the increased traffic demand. Things are looking stable and we're monitoring the situation.
INVESTIGATING
about 1 year ago - at 01/07/2025 06:03PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 year ago - at 01/07/2025 06:01PM
We're noticing slower than usual response times from our API, which affects loading times for widgets, knowledgebases and guide saving in the editor.
Latest Stonly outages
Guide updates not reflected in AI Bot answers - about 1 month ago
Increased error rate for embedded guides - 2 months ago
General database performance degradation - 2 months ago
Stonly guides and Knowledge Bases unavailable - 2 months ago
Service Issue - 4 months ago
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