Outage in Stonly
Stonly guides and KBs unavailable
Resolved MajorIncident Report
We're seeing an issue with our Javascript resources failing to load, making guides and KBs unavailable
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/07/2025 01:15PM
This incident has been resolved.
MONITORING
about 1 year ago - at 02/07/2025 01:05PM
We've rolled back the changes, things seem to be stable now, but we keep monitoring.
If your guide or KB is failing to load, please refresh the page.
MONITORING
about 1 year ago - at 02/07/2025 01:04PM
We've rolled back the changes, things seem to be stable now, but we keep monitoring.
If your guide or KB is failing to load, please refresh the page.
INVESTIGATING
about 1 year ago - at 02/07/2025 01:01PM
We're seeing an issue with our Javascript resources failing to load, making guides and KBs unavailable
Latest Stonly outages
Problem with the Guide publish functionality - 21 days ago
AI Answers not returning results - 3 months ago
Problem with new release package - 3 months ago
Guide updates not reflected in AI Bot answers - 4 months ago
Increased error rate for embedded guides - 6 months ago
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